Best Practices Links
National Institute of Standards and Technology (NIST)
http://www.nist.gov
The National Institute of Standards and Technology develops technologies, measurement methods and standards that help U.S. companies compete in the global marketplace. Congress created NIST in 1901 at the start of the industrial revolution to provide the measurement and standards needed to resolve and prevent disputes over trade and to encourage standardization.
The Control Objectives for Information and related Technology (CobIT) is a set of best practices for information technology management created by the Information Systems Audit and Control Association (ISACA), and the IT Governance Institute (ITGI) in 1992. CobIT provides managers, auditors, and IT users with a set of generally accepted measures, indicators, processes and best practices to assist them in maximizing the benefits derived through the use of information technology and developing appropriate IT governance and control in a company.
IT Infrastructure Library (ITIL)
http://www.itil-officialsite.com/home/home.asp
ITIL is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by many hundreds of organizations around the world, the whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme.